Sales Policy (Effective Date: January 7, 2025)

Introduction:

Welcome to DesignSurii.com. This Sales Policy outlines the terms and conditions of purchasing products from our website. By placing an order with us, you agree to the terms set forth in this policy. We want to ensure that every purchase experience with DesignSurii.com is seamless and satisfying, so please read the following carefully.

1. Order Processing

When you place an order on DesignSurii.com, you will receive an order confirmation via email. Please review the details to ensure they are correct. If any corrections are needed, contact us immediately. Orders are processed within 1-2 business days.

  • Order Confirmation: After submitting an order, you will receive an email confirmation with your order details.
  • Shipping Information: If shipping information is incorrect or if there are any discrepancies, we will contact you for clarification before processing the order.

Once the order is processed, it will be sent to our fulfillment center for packing and shipping.

2. Payment Methods

We accept various payment methods for your convenience, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major card brands.
  • PayPal: For secure online transactions.
  • Gift Cards: Available for purchase on our website and can be used for future purchases.

Please ensure that all payment details are accurate to avoid any delays in processing your order. All payments are processed in U.S. dollars.

3. Pricing and Taxes

All prices on DesignSurii.com are listed in USD. Prices may vary depending on the product, size, and color. We reserve the right to change prices at any time.

  • Sales Tax: Sales tax is applicable for orders shipped to addresses within the state of Maine. The appropriate sales tax will be added to your order at checkout.
  • Promotions: From time to time, we offer promotions and discounts. Please check the terms and conditions for each promotion to see if it applies to your order.

4. Shipping and Delivery

We offer various shipping methods to accommodate your needs. Shipping fees are calculated based on the weight of your order and the destination.

  • Processing Time: Orders are typically processed within 1-2 business days.
  • Shipping Methods: We offer standard, expedited, and overnight shipping. Delivery times may vary depending on your location.
  • Tracking: Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

For international orders, additional customs duties, taxes, and shipping charges may apply.

5. Cancellations and Modifications

Once an order has been placed and processed, it cannot be canceled or modified. Please review your order carefully before submitting it.

If you have made an error in your order or need to modify your shipment, contact us immediately, and we will do our best to assist you before the order is shipped.

6. Returns and Refunds

Our Return and Refund Policy allows for returns within 30 days of purchase for eligible items. Products must be unused, in original condition, and in their original packaging. For more information, please refer to our Return Policy section.

  • Refund Process: After receiving a returned item, we will process the refund to the original payment method. Please note that shipping fees are non-refundable unless the return is due to a mistake on our part.

7. Customer Support

If you have any questions about your order or our sales policy, please do not hesitate to reach out to our customer service team. We are here to assist you with product inquiries, order status, and general support.

8. Limitations of Liability

While we strive to provide accurate product information, DesignSurii.com does not guarantee that descriptions, pricing, or availability are always accurate. In the event of a mistake in pricing or product description, we reserve the right to cancel or adjust an order.

9. Intellectual Property

All content on DesignSurii.com, including product images, logos, and website design, is the intellectual property of DesignSurii.com. Unauthorized use or reproduction of any content is prohibited.

10. Changes to This Sales Policy

We may update this Sales Policy periodically. Changes will be posted on this page, and the updated policy will be effective immediately.

11. Contact Us

For any inquiries related to our Sales Policy, please contact us at: