Sales Policy


Effective Date: March 11, 2025

At DesignSurii, we are committed to providing high-quality clothing and accessories for children at competitive prices. This Sales Policy outlines the terms and conditions of the sales process for all products purchased through our website. By making a purchase on DesignSurii, you agree to the following terms.

1. Pricing

  • All prices listed on DesignSurii are in U.S. dollars and include applicable taxes unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice. However, if you have already placed an order, the price that was in effect at the time of purchase will be honored.
  • Occasionally, we may offer discounts, promotions, or special deals. These promotions are subject to change and may have specific terms and conditions, including eligibility requirements, expiration dates, and limitations on the use of coupon codes.

2. Payment Methods

We accept the following payment methods for orders placed on DesignSurii:

  • Credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal.
  • Apple Pay and Google Pay (where applicable).

All payments are securely processed through encrypted payment gateways. By submitting your payment information, you authorize DesignSurii to charge your account for the total amount of your order, including shipping, taxes, and any applicable fees.

3. Order Confirmation and Processing

  • Once you place an order, you will receive an order confirmation email. This email will include your order number, a summary of the items purchased, and the total amount charged.
  • Your order will then be processed, and you will receive a shipping confirmation email once the items are shipped, which will include tracking information for your convenience.

Please note that all orders are subject to review and availability. If there are any issues with your order, such as out-of-stock items or payment issues, we will contact you immediately to resolve the issue.

4. Order Cancellations

You can request to cancel your order within 1 hour of placing it by contacting our customer service team at info@designsurii.com or (207) 736-2167. Once an order has been processed and shipped, it cannot be canceled. If you need to return an item after receiving it, please refer to our Return and Refund Policy for instructions on how to proceed.

5. Sales Tax

Sales tax is applied based on the shipping address of the order. We are required by law to charge sales tax on orders shipped to states that have a sales tax requirement. The applicable sales tax will be calculated and added during the checkout process.

6. Promotions and Discounts

  • Promo Codes: Promotional codes must be entered at checkout to apply the discount. Only one promotional code can be used per order, and certain exclusions may apply.
  • Free Shipping Offers: Free shipping promotions apply only to orders that meet the specified conditions (e.g., minimum purchase requirement). These promotions may apply to specific regions or domestic orders only.

7. Out-of-Stock Items

While we do our best to keep our inventory updated, some items may go out of stock due to high demand. If an item is unavailable, we will notify you as soon as possible via email and provide options, including:

  • Selecting a different item.
  • Waiting for restock (if applicable).
  • Cancelling the order for the out-of-stock item and receiving a full refund for that portion.

8. Gift Cards

DesignSurii may offer gift cards for sale. Gift cards can be used to purchase products on our website. Gift cards are non-refundable and cannot be exchanged for cash, except as required by law.

9. Shipping and Delivery

  • Shipping Fees: Shipping fees are calculated at checkout based on the size, weight, and destination of your order.
  • Delivery Times: Delivery times vary depending on the shipping method selected. Once your order is shipped, you will receive a tracking number to monitor its progress.

For more details, please refer to our Shipping Policy.

10. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not happy with your item, you can return it in accordance with our Return and Refund Policy. Returns must be made within 30 days of receiving your order, and items must be in new, unused condition with original packaging.

11. Customer Support

If you have any questions about our products, need assistance with an order, or have inquiries about our sales policies, please contact our customer service team:

12. Changes to This Sales Policy

We may update or revise this Sales Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about any modifications.

Thank you for choosing DesignSurii for your children’s clothing and accessories needs. We are committed to providing an exceptional shopping experience and ensuring that you are completely satisfied with your purchase.