Payment Policy (Effective Date: January 7, 2025)

Introduction:

At DesignSurii.com, we are committed to providing a smooth, secure, and convenient payment experience for our customers. This Payment Policy outlines the different payment methods available, our payment processing procedures, and other essential information regarding billing and payment practices.

By making a purchase, you agree to the terms outlined in this policy. Please read the details below carefully to understand your payment options and obligations when shopping on DesignSurii.com.

1. Accepted Payment Methods

We offer a wide range of secure payment methods to ensure flexibility and convenience for all our customers. You can complete your transactions using any of the following payment options:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover
    • Maestro
    • JCB

  • PayPal: You can choose PayPal for fast and secure payments. Simply log in to your PayPal account at checkout.

  • Gift Cards: Gift cards purchased from DesignSurii.com are also an acceptable form of payment. You can redeem them during checkout for a quick and easy transaction.

  • Apple Pay & Google Pay: For mobile payment options, DesignSurii.com supports Apple Pay and Google Pay, offering a fast and secure checkout experience.

We use encrypted technology to ensure that your payment information remains secure throughout the entire transaction process.

2. Payment Processing

When you place an order, you will be prompted to enter your payment details. Once you confirm your order, we will authorize the payment and process it through a secure gateway.

Order Confirmation: After your payment is processed successfully, you will receive an order confirmation email. This email will include all the details of your order, such as the items purchased, their prices, shipping information, and any applicable discounts or promotions.

Payment Verification: In some cases, we may need to verify payment information to protect both you and us from fraudulent activity. If there are any issues with your payment or billing details, we will notify you immediately and work with you to resolve the situation.

3. Payment Security

DesignSurii.com is committed to protecting your sensitive information. We utilize advanced SSL (Secure Socket Layer) encryption technology to protect your personal and payment information during transactions. Our payment gateway partners adhere to the highest security standards to safeguard all sensitive data.

Fraud Prevention: We employ fraud detection measures to prevent unauthorized transactions. If any suspicious activity is detected during your payment process, we may request additional verification before processing your order. This may include verifying your identity or payment method.

4. Billing Information

It is essential to provide accurate billing information to ensure a smooth payment process. During checkout, you will be asked to provide:

  • Full Name
  • Billing Address (matching your payment card)
  • Payment Card Details (Card Number, Expiration Date, CVV)
  • Email Address

Billing Address: The billing address you provide should match the address associated with your payment method to avoid delays or errors during the payment verification process.

Tax Information: DesignSurii.com collects applicable sales tax based on your location. The applicable tax will be calculated and added to your order during checkout.

5. Order Acceptance and Charges

By placing an order, you authorize DesignSurii.com to charge your selected payment method for the full amount of your purchase, including taxes, shipping fees, and any applicable discounts or promotional offers.

Once your payment has been authorized, the order will be processed and shipped. However, we reserve the right to cancel or refuse any order if:

  • Payment cannot be processed.
  • There are discrepancies with the order information.
  • We suspect fraudulent activity.

In such cases, you will be notified promptly, and any charges will be refunded to your original payment method.

6. Currency and Payment Charges

All transactions on DesignSurii.com are processed in U.S. dollars (USD). Any additional charges for international payments (such as currency conversion fees or foreign transaction fees) are the responsibility of the customer and are not covered by DesignSurii.com.

7. Refunds and Chargebacks

In the event of a refund request, DesignSurii.com will process your refund within 5-7 business days, and the refunded amount will be credited back to the original payment method used during the purchase.

If you initiate a chargeback through your bank or credit card provider without contacting us first, we reserve the right to take appropriate action, including disputing the chargeback and seeking compensation for any associated fees or losses.

8. Customer Support

For any payment-related inquiries or issues, our customer support team is available to assist you: